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ID | Title
a50046 | enVision: Log Record Change: Log index above newest record collecting Windows logs
Fact
RSA enVision 4.0 SP2
Symptom
Log Record Change: Log index above newest record
Cause
Three are three known reasons for getting this error.
Fix
The event log on the device was disabled
enVision has become out of sync with the counter of the log. Fixed by deleting the Windows device in enVision and readding (under Manage Windows Service). Running "wintool reset" will also clear th e condition.
The administrator was clearing out/deleting event logs
Blackhattrick blog
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enVision: Log Record Change: Log index above newest record collecting Windows logs
![enVision: Log Record Change: Log index above newest record collecting Windows logs]()
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