Error: License is invalid & IP address shown as 255.255.255.255 in performance tab

a48919 | Error: License is invalid & IP address shown as 255.255.255.255 in performance tab

Goal

To resolve issue when you see license is invalid in the GUI, as well as an incorrect IP address of 255.255.255.255 in performance tab

Fact

enVision 3.7.x, 4.0.x

Cause

This is a problem related to incorrect name of the LAN network interface. enVision needs to look at the network interface as part of the requirement to verify license. enVision will need to look at the MAC address of the network interface be called LAN in order to verify the license file.

Fix

1. Stop enVision services

2. Rename the network interface "Internal Network" to "LAN"

3. Start enVision services

-Regards,

Blackhattrick blog

(Googlethewebsite.blogspot.com/blackhattrick.blogspot.com)